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Transportation costs appear too high/low

PROBLEM: The costs as they appear in the scoreboard do not match what you are expecting.

DISCUSSION: First, the reference data costs are market estimates and are intended to be adjusted up or down to match your business.

SOLUTION: We should walk through all the things that might impact transportation costs:

1. Demand at the customer (left click on a customer and open inspector on the right)
   1. Is your total demand correct and the units in weight?
   2. Do you have a local "Average order size" at each customer--this will impact LTL and parcel costs as it sets the weight break.
2. On the lane
   1. Do you have the right mode and is the lane pointed in the right direction?
3. In the product configuration panel (Scenario Selector>>Configuration>>Products)
   1. Do you have the right units per shipment/container/truck -- this is essentially the weight for each mode
   2. For LTL lanes, have you set the freight classification?
4. In the transportation configuration panel (Scenario Selector>>Configuration>>Transportation)
   1. Check the discount factor -- you can use this to scale costs up or down and match your costs to the market averages (NOTE: Don't be worried if you are above or below market, this is normal)
   2. Check the minimum shipment quantity

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